I'M POSSIBLE ++++++++++++ This is a real story that happened between the customer of  General Motors and  its Customer-Care Executive. A complaint was received by the Pontiac Division of  General Motors: "This is the second time I have written to you, and I   don't blame you for not answering me, because I sounded crazy, but it Is a  fact that we have a tradition in our family of Ice-Cream for dessert after dinner each night. but   the kind ofice cream varies so, every night, after we've eaten, the whole  family votes on which kind of ice cream we should have and I drive down to  the store to get it. It's also a fact that I recently purchased a new Pontiac and since then my trips to the store have created a problem. You see, every time I buy a vanilla ice-cream, when I start back from the store my car won't start.! If I get any other kind of ice cream, the car starts just fine. I want you to know I'm serious about this question, no matter how silly it sounds" "What is there about a Pontiac that makes it not start when  I get vanilla ice cream, and easy to start whenever I get any other  kind?" The Pontiac President was understandably skeptical about the letter,  but sent an Engineer to check it out anyway. The latter was surprised to be greeted by a successful, obviously well educated man in a fine neighborhood. He had arranged to meet the man just after dinnertime, so the two hopped into the car and drove to the ice cream  store. It was vanilla ice cream that night and, sure enough, after they  came back to the car, it wouldn't start. The Engineer returned for three  more nights. The first night, they got chocolate. The car started! .  The second night, he got strawberry. The car started. The third  night he ordered vanilla. The car failed to start. Now the Engineer, being a logical man, refused to believe  that this man's car was allergic to vanilla ice cream. He arranged,  therefore, to continue his visits for as long as it took to solve the  problem. And toward this end he began to take notes: he jotted down all  sorts of data: time of day, type of gas uses, time to drive back and forth  etc. In a short time, he had a clue: the man took less time to buy  vanilla than any other flavor. Why? The answer was in the layout of the store. Vanilla,  being the most popular flavor, was in a separate case at the front of the  store for quick pickup. All the other flavors were kept in the back of the  store at a different counter ! where it took considerably longer to check out the flavor. Now, the question for the Engineer was why the  car wouldn't start when it took less time. Eureka - Time was now the  problem - not the vanilla ice cream!!!! The engineer quickly came up with the answer: "vapour  lock". It was happening every night; but the extra time taken to get the  other flavors allowed the engine to cool down sufficiently to start. When  the man got vanilla, the engine was still too hot for the vapour lock to dissipate. Remember: Even crazy looking problems are sometimes real  and all problems seem to be simple only when we find  the solution with cool thinking. Don't just say its "IMPOSSIBLE"  without putting a sincere effort... Observe the word  "IMPOSSIBLE" carefully... Looking closer you will see, "! I'M  POSSIBLE"... What really matters is your  attitude and your perception.